Effective Date: December 16, 2024
Welcome to DiscoverCity.tours (hereinafter referred to as the “Website”), owned and operated by MiddlePoint, a company registered in Spain (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of the Website and the services provided by MiddlePoint, including the purchase of e-tickets for various quest games and tours, events and attractions (“Services”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website.1.1 Eligibility: By using the Website, you confirm that you are at least 18 years old or have the consent of a legal guardian to use the Services.
1.2 Modification: We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Website. Continued use of the Website indicates your acceptance of the revised Terms.
2.1 Prohibited Activities: You agree not to:
3.1 Pricing and Availability: Prices for e-tickets are displayed on the Website and include applicable taxes unless otherwise stated. Availability is subject to change without notice.
3.2 Payment: Payments must be made through the methods provided on the Website. By completing a transaction, you confirm that the payment information provided is accurate and authorized.
3.3 Confirmation: Once payment is successfully processed, you will receive an e-ticket confirmation via email. It is your responsibility to ensure the email address provided is correct.
4.1 Cancellation by You: Unless specified otherwise, all e-ticket sales are final and non-refundable.
4.2 Cancellation by Us: In the event of cancellation or rescheduling of a Service, we will notify you and provide applicable refund or rescheduling options as determined by the event organizer.
4.3 Changes: Any changes to your booking must be requested in writing via email and are subject to availability and additional charges.
5.1 Disclaimer: We provide the Website and Services on an “as-is” and “as-available” basis. We do not guarantee uninterrupted access or that the Website is free from errors.
5.2 Limitation of Liability: To the maximum extent permitted by law, MiddlePoint shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Website or Services.
Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using the Website, you consent to the practices described in the Privacy Policy.
All content on the Website, including text, graphics, logos, and software, is the property of MiddlePoint or its licensors and is protected under applicable copyright and trademark laws. Unauthorized use of this content is prohibited.
8.1 Governing Law: These Terms are governed by the laws of Spain.
8.2 Dispute Resolution: Any disputes arising from or relating to these Terms shall be resolved through amicable negotiation. If no resolution is reached, the dispute shall be submitted to the exclusive jurisdiction of the courts of Barcelona, Spain.
For any questions, complaints, or support requests, please contact us at:
